Contact

How Can We Help Today?

Owned and operated by GLAMMSPAS, we are happy to assist with orders, product questions, or wellness guidance.

We typically respond within 24 hours
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Email
support@GLAMMSPAS.COM
Within 24 hours
Phone
224-326-3947
Mon - Fri, 9 AM - 5 PM EST
Live Chat
Available during business hours for quick questions
Instant replies when online
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, followed by an estimated 5 to 8 business days in transit. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).

How do I track my order?

Once your order ships, you will receive a confirmation email with a tracking number and link. You can use that link to follow your package from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. For complete details on eligibility, condition requirements, and the return process, please refer to our Return Policy page.

Can I exchange an item for a different model?

Exchanges are handled on a case-by-case basis. Contact our team with your order number and the item you would like instead, and we will walk you through the next steps.

How do I choose between a facial steamer and a red light therapy panel?

Facial steamers are designed to open pores and support hydration through warm mist, making them ideal for a cleansing routine. Red light therapy panels use specific wavelengths of light and are popular for broader skin-care and relaxation goals. Our team can help you decide based on your priorities.

What should I know before purchasing an infrared sauna or massage chair?

Infrared saunas require adequate space and a standard electrical outlet, while massage chairs vary in size and features like zero-gravity recline or heat settings. We recommend reviewing each product page for dimensions and power requirements, and feel free to call us with any setup questions.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

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Order Status or Tracking
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Facial Steamers and Red Light Panels
Infrared Saunas and Massage Chairs
General Question
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Responses

Our support team aims to answer every inquiry within one business day.

Secure Shopping

Your personal and payment information is protected with industry-standard encryption.

Wellness-Focused Guidance

We help you find the right steamer, panel, sauna, or chair for your lifestyle and space.

30-Day Returns

Shop with confidence knowing eligible items are backed by our return policy.